We can define assertiveness by placing it on a continuum between passiveness and aggression and making a contrast with them. Assertive behaviours reflect the sense of personal worth that the individual has for himself and for the other person. When we ...

Business leaders today at all levels in organisations are facing more stresses and tasks than at any time in the past. Even though we also have more tools at our disposal to manage these tasks, we are also bombarded with more information and data to proc...

Like many of you I have been relishing the feats and records at the Beijing Olympics this last week. The results have been a Goal Setting 101 course on focus, action; repetition, and celebration. However, I am more interested in seeing how the athlet...

Maybe Tomorrow? I am recently back from 2 weeks holiday in the tropical paradise of Bali. There are so many clichés describing Bali that I will not repeat them or bore you with them here. Rather what struck me during my holiday was a prevailing a...

Recently Australia experienced a pivotal moment in its history. The newly sworn in Government apologised for the wrongs of the past inflicted on our indigenous people. It was symbolic clearing of the path to move forwards to bring a closer relationship be...

Sometimes we find ourselves caught up in life’s current drifting into situations and getting results which we had not planned for. Recently I went with the current and found myself way, way out of my depth… Read more. I took the opportunity to ...

We cover the topic of Locus of Control in our Leadership programs, so it is 2nd nature for me to take full ownership for whatever outcomes I am creating in my life. After all why teach it if I am not living it? The past few weeks have seen some events...

In the mid 1990's Daniel Goleman took the business world by storm claiming the Emotional Intelligence could impact on success more than IQ. (Or that was the populist interpretation). However the reality is that in business given a level playing field w...

An interesting thing about values is that not all values are equal, some are more important to us than others. Values by their very nature, and definition, are subjective. However the criteria by which we measure our values are based on observable behavi...

Increasingly our work with our key coaching clients is shining a spotlight on the importance of knowing our Values in lives work and careers. So what are values? Where do they come from and how do they impact on behaviours and results? First of all,...

It seems that just as we shifted paradigms in the eighties, we worked synergistically in the nineties; now we are passionate in the naughties. Even my local petrol station has passion brochures at the pump! So what are we passionate for ………? Last O...

Answering emails has the same importance as answering telephone messages. Usually an email may more usefully be replied to with a phone call rather than another email ( think about that) Emails need to be sorted into priorities, • "For your infor...

To keep key stakeholders onside and supportive of a project then all communication with them needs to be in a language and format designed to continue to engage them. To do this you will need to identify the "consequences" of the project to them In ...

The precessional effect says that the actions you take will affect other people. Common sense says that the more people you impact on, the more likely it is that your actions will affect people who have some power and influence over your actions. These p...

With each project we have a desired end point, a definition of success. We spend time, and energy, creating solutions and plans to solve a problem or get to a desired end point; however we may not go ahead with plans because they are not simply financiall...