The following information will help you achieve your goals
and eliminate the obstacles that are challenging you.
My company has elaborated a simple, yet very effective
procedure to shoot your sales through the roof. Follow each
steps and you will finally get the results your expect.
1. Ask "am I catching you at a bad time?"
2. Delete the reading from a script sound
3. Change tone and pace of voice so it is similar to that of
the person you are talking to
4. Never argue with a customer even when you must defend
your position
5. Ask questions, ask questions, ask questions
6. Listen to what the customer wants, give them what they
want and need rather than being focused on what you have
to sell
7. Have multiple offers available to best serve your customer
8. Remember you are not in the direct mail business. Don't
be taken by the classic put-off "send me something"
9. Ask for referrals and ask what else can I help you with.
Each additional lead and sale is icing on the cake.
10. Preplan the objective of each call; gather information,
make an appointment, get the sale, etc.
Visit http://www.salestraininganddevelopment.com/site/941033/page/597032 for a variety of articles that are available on the web site that might be
very helpful for you and your staff.
The information is totally free, so do yourself a favor and
check them out.
Sincerely,
Mark Anthony
President, Training For Success
347 5th Avenue – Suite 310
New York, NY 10016
212 683 1834
Mark@salestraininganddevelopment.com
http://www.aaatrainingforsuccess.com/
http://www.salestraininganddevelopment.com/
